A clean home without you having to think about it

Terms & Conditions

Terms & Conditions

Effective Date: 06/13/2026
Business Name: GoldMaids Team LLC
Website: https://goldmaidsteam.com/
Email: [email protected]
Phone:
(407) 732-0332

Welcome to GoldMaids Team LLC (“GoldMaids Team,” “we,” “our,” or “us”). These Terms & Conditions explain the rules and guidelines for using our website, requesting information, communicating with us, and using our services.

By accessing our website, submitting a form, requesting a quote, booking a service, or communicating with GoldMaids Team, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. Use of Our Website

The GoldMaids Team website is provided for informational and business purposes, including allowing visitors to learn about our cleaning services, request quotes, contact us, and book services.

You agree not to use our website for any unlawful, harmful, fraudulent, abusive, or disruptive purpose. You also agree not to attempt to damage, interfere with, or gain unauthorized access to our website, systems, forms, or communication platforms.

2. Services

GoldMaids Team provides residential cleaning services and limited related cleaning services based on availability, service area, property condition, and customer needs.

Submitting a form, requesting a quote, or contacting us does not guarantee service availability, final pricing, or appointment confirmation. All services are subject to review, scheduling availability, and confirmation by GoldMaids Team.

GoldMaids Team reserves the right to decline, reschedule, or cancel service when necessary, including but not limited to unsafe conditions, inaccurate information, access issues, hazardous materials, excessive clutter, hoarding conditions, biohazards, pest infestations, or situations outside the scope of our services.

3. Quotes and Pricing

Any estimate or quote provided by GoldMaids Team is based on the information available at the time of the request. Final pricing may vary depending on the actual condition of the home, size of the property, level of buildup, clutter, pet hair, hard water, accessibility, additional requests, or extra time needed to complete the service.

If additional time, labor, or services are needed, GoldMaids Team may discuss the updated pricing or service options with the client before proceeding when possible.

4. Appointments and Access

Clients are responsible for providing accurate service information, including the service address, contact information, access instructions, parking details, gate codes, alarm instructions, pet instructions, and any special priorities or concerns.

If GoldMaids Team cannot access the property at the scheduled time, cancellation, lockout, or rescheduling fees may apply according to the company’s current service policies.

5. Payments and Billing

Clients are responsible for paying for services according to the payment terms provided by GoldMaids Team. Payment may be required before, during, or after the service depending on the type of cleaning, booking arrangement, or invoice terms.

GoldMaids Team may use secure third-party payment processors to collect and process payments. By providing payment information, you authorize payment for approved services, deposits, retainers, balances, fees, and other agreed charges.

Late payments, declined payments, cancellation fees, or other service-related charges may apply according to the company’s current payment and service policies.

6. Cancellations and Rescheduling

Appointments may be subject to cancellation or rescheduling fees depending on the timing of the request and the company’s current service policies.

GoldMaids Team reserves the right to reschedule or cancel appointments due to emergencies, unsafe work conditions, severe weather, illness, staff availability, incorrect booking information, or other circumstances outside our control.

7. Customer Responsibilities

To help us provide safe and efficient service, clients are responsible for:

  • Providing accurate information about the property and service request
  • Ensuring safe access to the home
  • Securing pets when needed
  • Removing or identifying fragile, valuable, or sensitive items
  • Informing us of any special surfaces, materials, allergies, or product restrictions
  • Notifying us of hazards, damage, pests, mold, biohazards, or unsafe conditions
  • Providing clear priorities for time-limited or customized services

GoldMaids Team is not responsible for issues caused by inaccurate information, lack of access, unsafe conditions, undisclosed hazards, or pre-existing damage.

8. SMS/Text Message Communications

By providing your phone number and opting in to receive messages from GoldMaids Team, you agree to receive text messages related to your inquiries, quotes, appointments, service reminders, scheduling updates, customer support, follow-ups, and occasional promotional offers.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or (407) 732-0332.

Opting out of SMS messages may limit our ability to send appointment reminders, scheduling updates, or service-related communications by text. You may still contact us by phone or email.

9. SMS Consent and Phone Number Privacy

GoldMaids Team does not sell, rent, or share SMS opt-in consent or phone numbers with third parties or affiliates for marketing or promotional purposes.

Your phone number and SMS consent will only be used for communications related to GoldMaids Team services, including quote requests, scheduling, appointment updates, reminders, customer support, follow-ups, and approved business communications.

10. Email and Other Communications

By contacting GoldMaids Team, submitting a form, requesting a quote, or booking a service, you agree that we may contact you by phone, email, text message, or other communication methods you provide.

You may request that we stop sending promotional communications at any time. Service-related communications may still be necessary to manage appointments, payments, customer support, or active service requests.

11. Intellectual Property

Unless otherwise stated, all content on the GoldMaids Team website, including text, graphics, logos, images, service descriptions, branding, design elements, and other materials, belongs to GoldMaids Team LLC or is used with permission.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, sell, republish, distribute, modify, or use our website content, branding, or materials without prior written permission from GoldMaids Team.

12. Website Content and Accuracy

GoldMaids Team makes reasonable efforts to keep the website information accurate and updated. However, we do not guarantee that all website content, service descriptions, pricing information, availability, or other information is always complete, current, or error-free.

GoldMaids Team may update, change, or remove website content at any time without prior notice.

13. Third-Party Links and Tools

Our website may contain links to third-party websites, tools, payment processors, scheduling platforms, review platforms, or other services.

GoldMaids Team is not responsible for the content, privacy practices, terms, policies, security, or actions of third-party websites or service providers. Use of third-party websites or tools is subject to their own terms and policies.

14. Reviews, Feedback, and User Submissions

If you submit reviews, testimonials, feedback, comments, photos, messages, or other content to GoldMaids Team, you confirm that the information you provide is accurate and that you have the right to share it.

GoldMaids Team may use customer feedback, reviews, or testimonials for business, training, quality control, or marketing purposes when permitted. We will not knowingly publish private personal information without permission.

15. Limitation of Liability

To the fullest extent permitted by law, GoldMaids Team LLC, its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, communications, or services.

GoldMaids Team’s responsibility for service-related issues may be limited to the amount paid for the specific service involved, unless otherwise required by law.

Nothing in these Terms & Conditions is intended to limit rights that cannot legally be limited under applicable law.

16. No Guarantee of Results

GoldMaids Team makes reasonable efforts to provide professional cleaning services. However, cleaning results may vary depending on the condition of the property, age of surfaces, buildup, stains, hard water, mold, wear and tear, damage, maintenance history, clutter, accessibility, and other factors.

Some stains, damage, buildup, odors, or surface conditions may not be fully removable.

17. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

18. Changes to These Terms & Conditions

GoldMaids Team may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

By continuing to use our website or services after changes are posted, you agree to the updated Terms & Conditions.

19. Governing Law

These Terms & Conditions are intended to be governed by the laws applicable to businesses operating in Florida, United States, unless another law is required to apply.

20. Contact Us

If you have questions about these Terms & Conditions, please contact us:

GoldMaids Team LLC
Website: https://goldmaidsteam.com/
Phone: (407) 732-0332
Email: [email protected]

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